This morning, when I joined, Sean and Marisa were on the meeting going over things. They showed me a display problem with products and descriptions with special characters. The descriptions were cutting off the descriptions depending on the special characters. If added by scanning the barcodes or id number, they went in fine. If just generically searched for the items and then added to the cart, there was a display problem. We determined that it was dealing with the special characters and encoding the data to handle the special characters. The primary issue seemed to be with custom sub inventory descriptions that had special characters.

After we determined what was needed, we also looked into some custom emails for invoices and quotes that get sent out of the system. We looked at some code, logged into backend email accounts, and did some testing. We got everything flowing and working. Not sure what the problem was.

John checked in briefly and then bailed out. I spent the rest of the time working on the sub inventory description issue.

As a side note, we are seeing a real need for both maintenance and education/training. Those two things combined are a huge part of what we do and hope to be able to do... The training needs to be for both external customers and internal users and staff. I want to put my vote in for both - maintenance and education.